Terms of Service

Welcome to Toingtable. By accessing or using our cloud software suite and QR ordering platform, you agree to these Terms of Service.

1. Service Overview & Multi-Tenant Platform

Toingtable provides restaurant management, digital contactless menus, table-specific QR ordering, live kitchen ticketing, and operational sales analytics. Data is stored and processed securely in Cloud Firestore with multi-tenant isolation.

2. Permitted Use & Merchant Responsibilities

Restaurant operators are responsible for maintaining accurate pricing, allergen disclosures, and fulfilling customer orders placed through their digital storefronts.

3. Subscriptions & Billing

Platform plans, seat limits, and table quotas are billed on monthly or annual cycles according to the tier selected in your workspace billing portal.

4. Cancellation & Refund Policy

Restaurant subscriptions may be cancelled at any time via the workspace billing dashboard. For dine-in customer orders, cancellations or modifications can be requested with the restaurant staff before kitchen preparation commences. Approved refunds for digital transactions are credited back to the original payment source within 5-7 business days.

5. Service Fulfillment & Delivery

All Toingtable software services, QR menus, and management capabilities are delivered electronically immediately upon subscription or account activation. Dine-in food orders are prepared and served on-site at the restaurant premises.

6. Contact & Support

For support, inquiries, or billing assistance, contact our team at support@toingtable.com.